Orders / Payments / Shipping
Which payment methods are available?
Payment is made through Credit Card , PayPal or Bank Transfer.
Do I need to have a PayPal account to order my Rosa Malva products?
No, you can pay with credit card.
What are the shipping costs?
Shipping is free for all orders made in Portugal. For other locations, the shipping costs are €.
How is my order shipped?
Shipping is via CHRONOPOST.
What is the shipping address?
Rosa Malva’s address is Rosa Malva, Lda, Rua Nova de frejufe, 319 B, 4475-838, Maia, Portugal.
How long will it take for my order to be shipped?
If the piece exist in stock, generally we need 3 business days to prep and ship your order.
Can I cancel my order?
Yes. If your order has not yet been shipped, you can always cancel it and your payment will be refunded.
To which countries do you ship Rosa Malva products?
Portugal and all European countries.
If you wish to place an order from another destination, please contact us!
Do any products have shipping restrictions?